Terms & Conditions

  • We will do our best to offer you the service that you expect.
  • We will endeavor to be fair.
  • Although we aim to keep Hand HQ running smoothly, our service may suffer disruption at any time for any period.
  • We are not responsible for what the customer does with the hand histories.
  • Hand HQ is not responsible for any loss or damage caused by Hand HQ to the extent permitted by applicable law.
  • Hand HQ is not responsible for any loss or damage caused to a user's database due to importing the hands. The user is advised to backup up their database before importing any hands
  • Hand HQ is not responsible for incorrect or corrupt hand history data.
  • Hand histories purchased here are for use solely by the person making the purchase. They must not be shared or sold on.
  • We reserve the right to email customers newsletters from time to time. Customers may unsubscribe at any time by clicking the unsubscribe link in the newsletter.
  • Hand HQ is not affiliated with any of the poker sites, businesses or companies for which we supply data. Hand HQ is not similar or confusingly similar to any of the poker sites, businesses or companies for which we supply data.
  • Our iPoker hands have starting stack sizes of $10000000. This does not affect the accuracy of stats or win/loss amounts.

Privacy Policy

  • We will never share any of your personal information, including email addresses and purchase history, with a third party.
  • We will delete any personal data upon request.

Refund Policy

  • Refunds are not available unless the product received is not as reasonably expected.